Our Policies
We believe in transparency. Here you'll find everything about how we handle orders, returns, and your data.
All sales are final unless the product arrives damaged.
Shipping Policy
PAN-INDIA SHIPPING • Flat shipping of ₹99 per order, no matter how many pieces you buy. • Large or heavy orders (over 1 kg) may have an extra ₹50 shipping charge, and we'll message you before dispatch. DIMAPUR PICKUP • Dimapur customers can choose local pickup near Merryland Park if they wish. • No shipping is charged for pickup orders. • Select the pickup option at checkout, then DM us to arrange a time.
Return Policy
Our export-surplus pieces are limited in stock. We don't accept returns or exchanges for change of mind, incorrect size selection or personal preference. Received an incorrect, damaged, defective or materially different item? Please contact us within 48 hours of delivery with your Order ID and photos so we can review the issue. 💌 Check product details and sizing carefully before ordering. Need help? DM us before placing your order.
Privacy Policy
We collect information such as your name, phone number, email address, and delivery address to process and fulfil your orders. We do not sell your personal information.
Terms of Service
By placing an order, you agree to our terms. All prices are in INR and inclusive of taxes.
Have questions about our policies?
We're here to help. Reach out to us and we'll respond as quickly as possible.